Terms of Service

1. Service Description

Schedalize provides appointment scheduling and client management software for service-based businesses. Our platform includes web and mobile applications that enable businesses to manage bookings, clients, and related operations.

2. Accounts

To use certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information when creating your account and keep it up to date.

3. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Interfere with or disrupt the platform or its infrastructure
• Attempt to gain unauthorized access to any part of the platform
• Use the platform to send spam or unsolicited communications
• Upload malicious code or content
• Impersonate another person or entity
• Scrape, crawl, or use automated means to access the platform without permission

4. Your Content

You retain ownership of content you upload to the platform (business information, client data, appointment details). By using our services, you grant us a limited license to process this content solely to provide and improve our services. You are responsible for ensuring you have the right to upload any content and that it complies with applicable laws.

5. Intellectual Property

The Schedalize platform, including its design, code, features, and branding, is owned by Schedalize Inc. and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the platform without our written permission.

6. Subscriptions and Payment

Schedalize offers an optional auto-renewable subscription, Schedalize Pro (Monthly), priced at CA$14.99 per month. Prices are in Canadian dollars; applicable taxes may be added and pricing may vary by region.

• For purchases made in our iOS app, payment is charged to your Apple Account at confirmation of purchase.
• The subscription renews automatically each month unless auto-renewal is turned off at least 24 hours before the end of the current billing period. Your account is charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your subscription at any time in your device's app store subscription settings (on iOS: Settings → your name → Subscriptions). Cancellation takes effect at the end of the current billing period. Deleting the app does not cancel a subscription.
• Introductory offers, where available, apply automatically at purchase and convert to the standard price when the offer period ends unless cancelled beforehand.
• Fees are non-refundable except as required by law. Refunds for purchases made through Apple are handled by Apple and must be requested from Apple directly.
• We may change subscription pricing with at least 30 days' notice. Price changes take effect at your next renewal and, where required by the app store or applicable law, only with your consent.

7. Text Messaging (SMS)

Businesses on Schedalize may send you appointment-related text messages (such as booking invitations, confirmations, and reminders) only after attesting that you are an existing client who has agreed to receive them. Message and data rates may apply, and message frequency varies. Reply STOP to any message to opt out of all text messages sent via Schedalize; opt-out requests are honored automatically and apply across the platform. For assistance, reply HELP or contact us.

8. Limitation of Liability

To the maximum extent permitted by law, Schedalize shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill. Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Disclaimer of Warranties

The platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Termination

You may close your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the service. Upon termination, your right to use the platform ceases, and we may delete your data after a reasonable retention period.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the effective date. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms, contact us at:

Schedalize Inc.
Contact us